YANKO
PEYANKOV

Leading multi-market digital health platform programs supporting enterprise clients with 150k+ end users.

• Partner with engineering on AWS cloud deployments.
• Translate business requirements into delivery roadmaps.
• Redesigned delivery frameworks, reducing cycle time by 50%.
• Scaled global support operations across 3 continents.

Aligned technical platform capabilities with business requirements for enterprise-wide initiatives.

• Led AI-driven solutions for infrastructure mapping.
• Led enterprise-wide ServiceNow implementation program.
• Structured governance to improve predictability.
• Launched Lean program, achieving 60% reduction in waste.

Led multi-vendor technical delivery programs, aligning engineering execution with business priorities.

• Managed a team of 8 delivery managers.
• Built governance frameworks driving #1 EMEA service ranking.
• Coordinated delivery for Nordic enterprise clients.

Focused on operational excellence and technical service management within global delivery centers.

• Led cross-functional teams to optimize support workflows.
• Implemented Lean Six Sigma methodologies.
• Managed stakeholder expectations for enterprise accounts.